For a Custom jewelry order request, simply submit your request via our Contact Form to get started. Please provide as much information as possible, such as jewelry type (i.e. bracelets, earrings, necklace etc.), be sure to include size, price range, colors and stone choice(s) if applicable. If you’re looking for a variation of an already existing piece on this site, please include the SKU number as well.
Establishing these preferences upfront will help accelerate the custom request process and will be especially useful when time limitations are an issue. If adjustments are necessary to stay within your budget, we will do our best to oblige.
A 50% non-refundable deposit is required before work begins to cover design time and materials used to create the prototype. Deposits are non-refundable if the customer decides not to proceed with the making of the design. An initial design drawing will be provided to the customer along with updates as the work progresses. An image of the final design will be emailed to the customer for final approval before the remaining balance is invoiced. Redesigns are available and billed at an hourly rate of $20.00 per hour, plus any additional materials used in the design. All fees are applied to the final purchase price, and the balance of which is due upon completion of the order. Custom orders will be completed and shipped within three to five weeks dependant on current work load.
All designs remain the sole intellectual property of Emerald Creations and its owner and may be used in whole or in part as the basis for other jewelry designs. By submitting a deposit you agree to the terms of this arraignment.
With my jewelry being one-of-a-kind designs I will not duplicate a current design exactly, but a variation can be produced. However, the availability of some gemstones, crystals and components may limit the ability to emulate any of the designs on this site since items are purchased in limited or one-of-a-kind capacity.
Please do not request work based on the design of other artists. Under no circumstances will these requests be considered. I thank you for your interest in my work and I look forward to creating something special and as individual as you!