Terms and Conditions

CONDITIONS OF USE

Emerald Creations is an online retailer of high quality handcrafted beaded jewelry and gifts, and we provide our services to you subject to the following conditions. If you visit or shop at Emerald Creations, you accept these conditions, so please read them carefully.

PRIVACY

Any information we may collect from you is for our personal information only. We will not sell or give away any of your information.

GUARANTEE OF QUALITY

Because your satisfaction is our primary concern, we guarantee the quality/standard of workmanship in every piece of jewelry we create. Should a clasp break or jewelry come unstrung within the first 30 days, use our “contact us” page to receive a Special Repair RA# and prepaid shipping label via email to send it back and it will be repaired for free plus the cost of shipping.

Please Note: Due to the uniqueness of our jewelry, some beads and components may not be available for repair; we will make every effort to find something similar. We will notify you if this is the case.

RETURNS

View our Shipping / Returns policy HERE.

COPYRIGHT

All content included on this site, such as text, graphics, logos, images is the property of Emerald Creations.

LICENSE AND SITE ACCESS

Emerald Creations grants you a limited license to access and make personal use of this site and not to download any portion of it.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and/or password.

SALES TAX

State law requires that internet retailers collect sales tax for the states in which they reside. Emerald Creations (myemeraldcreations.com) is located in Florida, so we are required to charge applicable State Sales Tax & County Discretionary Sales Surtax for purchases shipped in Florida.

ERRORS

Occasionally there may be an inadvertent error on our website, and we reserve the right to make corrections as needed. We apologize for any inconvenience this may cause

OUR CONTACT INFO

Emerald Creations
6742 Forest Hill Blvd. #170
West Palm Beach, FL 33413
1-800-949-1433
jsmith@myemeraldcreations.com